Introduction: valorbetcasino.com
1WIN N.V. which is registered at Dr. H. Fergusonweg 1, Curacao, with company number 147039, and having gaming license 8048/JAZ and all rights to operate the gaming software. MFI INVESTMENTS LIMITED, a company, whose registered office is at 3, Chytron Street, Flat/Office 301, P.C. 1075 Nicosia, Cyprus with company number HE386738.EU company MFI Investments Ltd is providing payment services as an agent according to the license agreement concluded between MFI INVESTMENTS LIMITED and 1WIN N.V.
General Terms and Conditions
THE MAIN PROVISIONS
BASIC DEFINITIONS AND TERMS
ACCOUNT RULES
ACCOUNT CREATION
JUVENILE POLICY
CLIENT IDENTIFICATION
MULTIPLE REGISTRATION
PAYMENT OF WINNINGS
LEGAL REGULATION / RESTRICTIONS
1. ValorCasino betting company accepts bets on sporting events and other events taking place in all countries of the world
1. 1 cancelling the bets;
2. 2 closing the client’s account without a following refund;
3. Any placed bet serves as a confirmation that the client agrees with and accepts the following Betting Rules.
6. The betting company does not accept claims regarding textual discrepancies in the transliteration (translation from the foreign languages) of team names, names of players, competition sites. All information given in the name of the tournament is informative. Possible errors in this information are not the basis for bet cancelling.
7. All sports events will be considered postponed and canceled only if there is information from the official documents of the organizations conducting sports competitions, sports federations official websites, websites of sports clubs and other sources of sports information, and sports events specified in the line are corrected on the basis of these data.
8. Bets on regional championships (football, futsal, hockey, etc.) are calculated within 7 days (after the publication of the results on the official websites of these championships). The list of official websites can be found in the “Main sources of information” section. In case of one of the teams’ absence at the match, all bets will be paid out with the cofficient “1” (return). The team that did not take part in the match is awarded with a walkover
These Betting and Payment Rules of the ValorCasino betting company (hereinafter referred to as the “Rules”) determine the order of bets acceptance, payoffs, resolution of disputable issues, specific aspects of betting on certain sports. These Rules regulate all the other relations between the participants of the ValorCasino betting company and the client. These Rules apply to the customers of ValorCasino.com site and affiliated sites. Bet – an agreement on the winning concluded between the client and the betting company, according to the established Rules, while the outcome of this agreement depends on the event, regarding which it is unknown whether it will happen or not. Acceptance of bets from clients takes place on the terms offered by the betting company. Outcome a result of the event (events), on which the bet was placed. Сlient a person who places bet on the outcome of the event in the betting company. Line a set of events, possible outcomes of these events, coefficients on the possible outcomes of these events, their date and time, after which the betting company stops accepting bets on the outcomes of these events. Bet cancellation an event for which the calculation and payoff are not made. In case of the “bet cancellation”, in accordance with these Rules, the transaction between the organizer and the client is considered null and void and refund is made for such bet. Normal playing time is the duration of match in accordance with the rules for this sport, including the injury time added by the referee. The normal playing time does not include injury time, overtime, penalty shootouts, etc.
1 An individual cannot participate in a game for money unless that individual is an Account Holder. To be registered as a player (be able to place bets), an individual must submit an application for registration and provide at least the following information: date of birth (showing that the player is over eighteen (18) years of age); player’s first and last name; player’s place of residence; player’s valid email address; a username and a password
2 An individual applying to become an Account Holder furthermore warrants and represents: to be a physical person (a legal entity will not be accepted as an Account Holder); not to be a resident of: Aruba, Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Bonaire, Botswana, Cambodia, Curacao, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Italy, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Netherlands, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Spain, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Saba, Statia, St.Martin, Yemen, Zimbabwe. (please be aware of particular country exclusions for Casino -Games – Live Casino, Poker and Bingo); not to be a professional player in any sport, competition or league where ValorCasino offers betting; not to be restricted by limited legal capacity; not to be acting on behalf of another party; not to be classified as a compulsive problem gambler, and/or be included (whether voluntarily or involuntarily) on any register or database of excluded players; not to be depositing monies originating from criminal and/or other unauthorized activities; not to be depositing monies through a Card which the Account Holder is not authorized to use and/or utilizing a Card in a jurisdiction in which betting and gaming are prohibited; not to be conducting criminal activities whereby a ValorCasino Account is directly or indirectly involved; not to use the Services if it is illegal in his/her country of residence or otherwise restricted for him/her to open a gaming account, purchase or use services from ValorCasino and/or otherwise participate in the games offered. It is the Account Holder’s responsibility to ensure his/her use of ValorCasino`s Website and Services is legal; not to find the Website or the Services offensive, objectionable, unfair, nor indecent; to maintain his/her ValorCasino Account details up-to-date in terms of the following: first and last name, country of residence, valid email address and phone number. Not to be creating the multiple accounts.
3 An individual applying for registration warrants and represents that any information provided in their application form is true and correct. Failing this, ValorCasino will not register the individual. In case of doubt about the accuracy of the data of an already created account, ValorCasino BC reserves the right to request from the betting participant any documents of company’s choice that confirm his/her identity and other data transmitted by the betting participant, as well as to cancel any payments until all the information has been verified. Betting company has the right to request the sending of documents by post. Verification of documents can last up to 72 hours from the moment of receiving of documents. If it is proved that the information received is not reliable, the company has the right to indefinitely cancel all bets and suspend all cash payments, as well as continue checking the account, asking for a package of documents necessary for reliable account verification.
2. Users from the United States, France, United Kingdom, Spain and Italy are prohibited from gambling on ValorCasino.
If you are under 18 years old, please do not attempt to register at the ValorCasino betting company. ValorCasino is a socially responsible gambling operator and applies the strategy of restricting access to the gambling games for persons under 18 years old. The company checks the bettors, so if you register an account on the BC ValorCasino site, we have the right to request your documents for proof of your age and identity. You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form
In accordance with the internal AML-Policy, the Company carries out initial and current identity checks of the Company Users in accordance with the level of potential risk associated with each User. The company will require you to provide minimum information to verify your identity. The company will record and save the data and documents proving your identity, as well as information about which methods were used to verify your identity and the results of the checks. The company may check your personal data for matches with the list of persons suspected of terrorism, formed by authorized state and independent bodies. The minimum set of identification data includes: the full name of the User; date of birth (for individuals); the residential address or the registration address of the User; the source of the funds which are going to be deposited into the company’s account. In order to verify and confirm the above data authenticity, the Company may require the following documents from the User: passport or identification card, or other document replacing them, which meets the following requirements: – contains the name, date of birth and photo of the document holder; – was issued by national government agencies, recently received invoice for payment of utilities (not older than 3 months) or another document which may confirm the residential address of the User.The company may also request video identification or other additional information, supported by relevant documents. In certain cases, the Company may also request notarized copies of documents from the User.
Every registered client can have only one account. When registering on the website, the following rule applies for: one family, one address, email address, credit/debit card number or IP address. The administration of the company reserves the right to request more precise data from the client (passport data, residence permit, registration) and to pass a video conference. A registered client cannot be re-registered as a new client (under a new name, with a new email address, etc.). In case of confirmation of the fact of re-registration (including under a new name), provision of other people’s, invalid, fake documents (including documents, modified with the help of various programs and graphics editors), the administration reserves the right to cancel the bets made from such an account. In case of refusal of undergoing the verification procedure, the administration has the right to cancel the bets. The administration also reserves the right to block such an account (re- registered) for the duration of the proceedings period (up to 2 months). On the request of a client, an individual exception can be made by the ValorCasino administration.
A registered client cannot be re-registered as a new client (under a new name, with a new email address, etc.). In case of confirmation of the fact of re-registration (including under a new name), provision of other people’s, invalid, fake documents (including documents, modified with the help of various programs and graphics editors), the administration reserves the right to cancel the bets made from such an account. In case of refusal of undergoing the verification procedure, the administration has the right to cancel the bets. The administration also reserves the right to block such an account (re- registered) for the duration of the proceedings period (up to 2 months). On the request of a client, an individual exception can be made by the ValorCasino administration.
1 The calculation of profits of the gambler is made within 30 (thirty) calendar days from the date of the official publication of the results of the latest event, that can be tracked in the bets history.
2 After the profit is calculated, the bettor is obliged to check the correctness of the calculated payoff, and in case of disagreement on the calculated payoff, notify the betting company about this by specifying the number of their account, the date of the bet, the time, the event, the amount of money, the selected outcome of the event, the coefficient, as well as the reasons for disagreement with the calculated payoff. All claims for calculated payoffs are accepted within 10 (ten) days.
3 A bet placed by the client on a certain outcome of an event is considered to be won if all outcomes specified in such bet are predicted correctly.
4 The security service of ValorCasino betting company has the right to restrict a withdrawal by any of the available methods, if the amount of the Deposit or withdrawal of funds from the gaming account does not correspond to the amounts of placed bets (client must make bets on deposit amount on “Sport” with odds not less than 1.3, bets in “TOTO”, “Casino”, “Live-games”, “Live-Casino” and “Virtual-sports”). The criterion for withdrawal will be the amount of bets made within this Deposit
Bets are accepted from persons who have attained the age of 18 or the age of majority in their jurisdiction (the age must be over 18) who agree with the Rules of accepting bets offered by the bookmaker.Bets are not accepted: from persons who have not reached the age of 18 at the time of placing the bet; from persons who participate in the events on which bets are made (athletes, coaches, referees, owners or functionaries of clubs and other persons who have the ability to influence the outcome of the event), as well as from other persons acting on their behalf; from persons representing the interests of other bookmakers; from other persons whose participation in the agreement with the bookmaker company is prohibited by applicable law. 3. The bet participant bears responsibility for violation of clause 2. of these Rules. In case of violation of these Rules, the bookmaker reserves the right to refuse to pay any winnings or to return the deposited amounts, as well as to cancel any bets. The betting company does not bear any responsibility as to when it becomes known to it that the client belongs to one of the listed categories of persons. This means that the bookmaker has the right to take these measures at any time after it becomes known that the client is one of the esignated persons. 4. The betting company has the right not to accept bets from clients who do not comply with these Rules. The betting company reserves the right to refuse the client to accept any type of bets if the client violates public norms of behavior and public order. 5. The betting company reserves the right to refuse to accept a bet to any person without giving any reason. 6. All bets calculation is based on the information provided by the processing center. 7. The company reserves the right to close the gaming account and cancel all bets placed on this account if it has established that: the betting participant at the time of placing bets had information about the result of the event; the betting participant had the opportunity to influence the outcome of the event being a direct participant in the match (athletes, referees, coaches, etc.) or a person acting on their behalf; bets are made by a group of betting participants acting in concert (a syndicate) in order to exceed the limits set by the company; one betting participant has several gaming accounts (multiple registration); the betting participant is suspected of using special software or technical means to automate the betting process; any dishonest means of obtaining information or bypassing the limits and restrictions set by the company were used.8. Customer account balance in the situations described above may not be refundable after the completion of the proceedings at the discretion of the betting company. In this case, the amount of balance is determined without taking into account dishonestly received income. 9. The company reserves the right not to compensate the player’s losses on payment systems’ commissions when depositing and/or withdrawing funds to the account (from the account) of the ValorCasino betting company. The company reserves the right to conduct the process of confirming the owner’s identity through videoconference and requesting identity documents.10. If the betting company security service has doubts about the identity of the bet participant or about the reliability of the information provided (address, credit or debit card or other data) they have the right to request any documents from the bet participant at the choice of the company, confirming the identity and other data transmitted by the client, as well as cancel any payments until all information has been verified. Verification of documents can take up to 24 hours from the moment the documents are received. If it is proved that the information received is not reliable then the company has the right to cancel all rates and suspend all cash settlements for an indefinite period. 11.The account owner confirms/agrees that all actions performed in the account are performed by him/her independently. If actions on the account are performed by third parties the owner is solely responsible for access to the account.12. The account owner confirms/agrees that all actions performed in the account and using its details are performed by him/her or with his/her permission. Users from countries where sports betting is illegal are prohibited from using the bank card of that country to complete a transaction on the site. The owner of the bank card is obliged to be aware of the legislation of his/her country in relation to betting activities. Participation in gambling by persons under the majority age is not allowed, as well as the use of bank cards of these persons for making transactions on the website of the bookmaker’s office.13. The company reserves the right to update the text of the rules and add new rules at any time. In this case, new rules or a new edition of the rules come into force and will be applied immediately after they are published on the site.14. To avoid any problems ValorCasino gives you the following guidelines to follow to ensure that you play responsibly: Before starting the game set limits for yourself for a certain amount of time and money that you are going to spend. Only play with money that you can afford to lose. Do not try to recoup after losing.15. Avoid gambling if you are under the influence of alcohol or any other substance
3. In case of modifications to these Rules, clients are notified about them with the corresponding announcements. Bets accepted from the date specified in the announcement are subject to the modified Rules. The conditions of bets placed prior to that date remain unchanged.
4. We encourage gambling as a pleasant leisure activity and believe that gambling can be present in your life only if you keep yourself under control and play responsibly.
1. Under no circumstances shall ValorCasino betting company hold any responsibility for any indirect, incidental or accidental losses or damage of the Client (including loss of profits), even if they have been notified of the possibility of such losses or damage.
2. Internet connection malfunction in the moment of receiving confirmation of the bet placed by the client is not a basis for bet cancelling.
3. Any placed bet serves as a confirmation that the client agrees with and accepts the following Betting Rules.
4. Only the results of the events announced by the betting company are the basis for bets calculation and defining gains. Claims regarding the results of the events will be considered only in the package with the official documents of the relevant sports federations.
5. If there is a suspicion that a bettor commits the fraudulent actions against the betting company (multi-account, bets were made by the third parties, usage of software for betting automation, arbitrage betting, if the betting account is not used for betting, abuse of loyalty programs, etc.), the betting company reserves the right to prevent such fraudulent actions by:
ABOUT THE COMPANY
1. The terms and conditions for accepting bets (coefficients, outcome options, available bet types combinations, maximum bet limits, etc.) can be changed at any time and are valid for new bets of the client, while the conditions of previously placed bets remain unchanged. Before entering into an agreement, the customer must find out all the changes in the current line. 2. Bets placed on events, the outcome of which is known at the time of the bet, can be calculated with the coefficient. 3. In accordance with these Rules, in case of disagreements between the client (the participant of the agreement) and the betting company on issues related to the execution and implementation of the agreement concluded between the client (the participant of the agreement) and the betting company, including issues on payoffs, events outcome, odds of the winnings, other essential conditions of the agreement, as well as on the recognition of the agreement as non-concluded or invalid, the parties shall establish a mandatory claim procedure for settlement of disputes (pre-trial procedure). 4. As part of the pre-trial dispute settlement procedure, a party that believes that its rights have been violated is obliged to submit a corresponding written claim to the other party. If the addressee of the claim is a betting company, the claim shall be made at its location (legal address) that is specified in the relevant constituent documents of the betting company and confirmed by the relevant extract from the register of legal entities. If the addressee of the claim is the client (the participant of the agreement), the claim shall be made at their place of residence (or place of stay). All trial may also be made through correspondence by e-mail: [email protected] 5. The claim shall be submitted within 10 (ten) days from the day when the person was informed or should have been informed about the violation of their rights. The claim must be accompanied by documents confirming and justifying stated demands. In the absence of valid sufficient demands in the claim, the claim shall be returned without further consideration. 6. Valid claim is subject to consideration no longer than 20 (twenty) days from the date of its receipt by the party.7. If the claim is not considered by the receiving party within the specified period, the party that believes its rights have been violated shall has the right to refer the matter to a court of law at the location (legal address) of the betting company. 8. The company reserves the right to suspend the acceptance of bets and the payment of winnings (including refusal, invalidation, payment for these bets is made with the odds “1”): In case of unforeseen errors (obvious typos in the proposed list of events, inconsistency of odds in the line and rates); In the event of a change in the format of the competition being held relative to the original regulations, etc .; If there is evidence of unsportsmanlike wrestling; When using repeated bets on the same outcomes or on dependent outcomes (for example: a team wins, a team wins or a draw, a team’s handicap, etc.) In case of deviation from these Rules when accepting bets, as well as with other arguments confirming the incorrectness of the bets; 9. The betting company reserves the right to verify the player’s account within 60 days, from the date of suspicion of cheating.10. Winning bets, as well as returnable bets, are valid for payment within twelve months from the date of the user’s last activity on the web site. At the end of this period, if no activity is made (any action on the web site in an authenticated state), the account will be debited equivalent to 100 USD per day until the balance is zero. For the blocked accounts the amount of winning bets and/or bets to be refunded will be charged a lump sum in full size after 28 days.11. Claims of the player who failed to receive the winning and/or refund of non playing bets within twelve months from the date of the last activity and 28 days for blocked users for reasons beyond the control of the Bookmaker, will not be accepted. 12. The bookmaker reserves the right to cancel any player’s bet before the start of the event without explanation
RULES FOR ACCEPTING BETS AND SETTLING DISPUTES (PRE-TRIAL PROCEDURE)
Please enter the full name and surname of the owner of the payment account from which the money will be transferred. Do not use other people’s personal information to withdraw money.
PASSWORD AND ACCOUNT SECURITY
ValorCasino company offers one of the types of bonuses – “Promo code”. Promo code is an alphanumeric code that is provided to the client individually at the discretion of the betting company. The promo code can grant the client an access to bonus funds or provide insurance / bet refund.In case of bet calculation with promo code with coefficient 1 (push/cancellation). The promo code remains available for use by the customer for a second time.Promotional code bets cannot be combined with other special offers, unless it is specified in the Rules of the promotional code placement. Multi-accounts do not participate in this promotion. The bonus can be awarded only once per one account, address, email address, credit / debit card number or IP address. The company reserves the right to withhold any free bets if the security service has concerns regarding the violation of the rules, or to find unusual bets chains. Promo code can be used only once by one customer.
PROMOTIONS AND BONUSES
1 Bonus offer is available for new customers of ValorCasino. Bonus offer is available for the following currencies: EUR, USD, RUB, BYN, UAH, KZT, INR, IDR, THB, VND, TRY, PLN, BDT, KHR, KRW, MYR, BND, SGD, PKR, UZS, KES, UGX, GHS, TZS, XAF, NGN, CFA, XOF, AZN, IRR, CZK, BRL, PHP, AMD, GEL, RWF, MDL, KGS, TJS, NOK.
10 Only first deposit is entitled for the bonus. Bonus funds and freespins will be credited to the bonus balance within 72 hours from the moment of the promotional deposit
11 Bonus “Sport”: in order to successfully convert bonus funds into real ones and withdraw them from the game account, it is necessary to fulfill the following conditions within 30 days after making the first deposit: put the recieved bonus in the 5-time amount from the bonus account using “accumulator” bets . At least 3 events in the accumulator must have coefficients of at least 1.40, the maximum number of events in the accumulator is unlimited. If a player does not manage to fulfill the conditions of the promotion within the specified time period, the bonus balance is canceled.
12 Bonus “Casino”: to successfully convert bonus funds into real ones and withdraw them from a game account, you need to multiply the amount of the received bonus x60 in the “Casino” sections of “Live-games” and “Virtual Sports”, within 72 hours after making the first deposit. Please note that not in all games the bet amount is fully taken into account when wagering the bonus. For example, the sections “Live-Games” and “Virtual Sports” take into account 10% of the bet. The list of available games can vary on the site and in the mobile version, and can also be changed at any time.
13 Freespins winnings are credited to a separate casino bonus account. To convert money into real funds, you must wager the amount of the received bonus x60 in the “Casino”, “Live-games” and “Virtual Sports” sections within 24 hours after creating a bonus account. The maximum total amount of winnings with freespins is distributed in equal shares and for 5 days is 10000 INR /10000 RUB /3500 UAH /250 AZN /1250 000 UZS /300000 TZS /700 BRL /50 USD / 50 EUR.
14 If a player has funds on both the Real and the Bonus balance, then all bets are made first of all from the funds on the Real balance. Real funds are used for bets until the Real balance is 0. The funds from the Bonus balance will be used for bets only if the real balance is 0. Please check the list of Games that are available for Bonus balance game in Terms&Conditions, section Promotions and Bonuses.
15 No withdrawals can be made before all the conditions of the offer are met. Bets that do not meet the conditions listed in clauses 10 and 11 of these rules are not taken into account when wagering bonus funds.
16 Bets calculated after more than 30 days (sport) and 72 hours (casino) after the activation of the bonus offer are not taken into account.
17 As long as there is at least one open bonus account, the player can withdraw an amount of 0 or higher to the total amount of wagered deposits, if at least twice the bonus face value remains on the game balance. A successful withdrawal is considered the transition of the withdrawal request to the status “Completed”. Withdrawal of funds in violation of the terms of this clause of the rules will be regarded as the player’s refusal from the bonus, in this case the bonus balance will be canceled. This rule is in effect from the moment the bonus account is created until the bonus amount appears on the gaming account.
18 Bonus offer can be used only once. Be careful when choosing a bonus during registration. By choosing one of the options (for sports or casinos), you automatically refuse to use the second. You cannot change your choice in the future.
19 By activating the bonus during registration, the client automatically agrees with the terms and conditions of this promotion
2 To take part in the Promotion, you must select the desired bonus (for sports or casino) at the time of registration, then deposit your account with one immediate payment in the amount of more than: 100 INR /100 RUB /40 UAH /3 AZN /15000 UZS /3000 TZS /7 BRL /2USD / 2 EUR within 7 days from the date of registration.
20 Ability to refuse participation in the bonus promotion available only at the stage of making the first deposit when the bonus offer is activated or if the conditions for wagering are not met.
21 The opportunity to refuse bonus funds is present only at the registration stage, upon activation of the bonus offer or upon non-compliance with the conditions of wagering.
22 The bonus is available only for one game account per person, family, apartment, computer or IP address. If you are suspected of violating the rules through multiple registrations (fake accounts, game groups), BC ValorCasino will cancel the bonus. If you register a second account, it will be deleted, and all game bonuses and winnings may be canceled.
23 The company reserves the right to cancel the bonus and/or refuse to provide it to the client without stating reasons if during the verification of the game account there are found any violations of game’s honesty and / or the use of strategies that, at its discretion, are considered malicious. Withdrawal of bonus funds is possible at any time without prior notice to the client, but not after withdrawal and / or wagering of this bonus accrual. In controversial situations, the decision of the authorized officers of the Company is final.
24 The company reserves the right to carry out the verification procedure for the owner of the game account, as well as to suspend the recieving of bonus funds on the game account for the duration of the verification procedure.
25 In the event that officials of a company suspect a client of cheating, «BC ValorCasino» reserves the right to apply individual conditions for wagering the received bonus to this category of customers.
26 Current Terms and Conditions can be changed and updated at any time.
3 The size of the standard bonus is 100% of the amount of the deposit. For example, client N made a deposit of 100 USD the day after registration. The bonus amount will be 100%, i.e. 100 USD.
4 To receive an increased bonus, you need to deposit your account with one payment in the amount of more than: 100 INR /100 RUB /40 UAH /3 AZN /15000 UZS /3000 TZS /7 BRL /2USD / 2 EUR within 15 minutes from the moment of registration.
5 For some currencies, the time of receiving an increased bonus can be increased. The current timer is displayed on the main page of the site after registration.
6 The size of the increased bonus is 125% of the amount of the deposit. For example, client N made a deposit of 100 USD within 15 minutes after registration. The bonus amount will be 125%, i.e. 125 USD.
7 The maximum bonus is 300 USD / 300 EUR / 25 000 INR /25000 RUB /9000 UAH /550 AZN /3.000.000 UZS /750 000 TZS /1700 BRL /15.000.000 IRR (or equivalent in another currency).
8 In order to receive additional 250 freespins in the casino to the selected casino bonus, the 1st deposit must be made in the amount of 1000 INR /1000 RUB /400 UAH /30 AZN /125000 UZS /40000 TZS /70 BRL /20 USD / 20 EUR within 7 days after registration.
9 250 freespins are issued in equal installments within 5 days. The depositing takes place once a day, after the freespins are credited, they are available for bets within 24 hours in the following casino games: Ultra Fresh (for CZK/PLN currencies, the game 24 Hour Grand Prix ).
FIRST DEPOSIT BONUS UP TO 125% + 250FS
“Sport” Bonus funds are wagered within 7 days (excluding the first deposit bonus) after the activation of the bonus account. After 7 days, the bonus account is reset and can be opened again to wager new bonus points. Only one bonus account can be opened at a time. In order to successfully convert bonus funds into real ones and withdraw them from the game account, it is necessary to fulfill the following conditions: bet the 5- time amount of bonus funds on “accumulator” bets with the number of events of 3 or higher and the coefficient of each event of 1.4 or higher. Events added in excess of the required amount can have any coefficients. If the bonus account balance is less than the minimum bet amount and all vouchers are calculated – the bonus account is closed.”Casino” Bonus In order to successfully convert bonus funds into real ones and withdraw them from the game account, it is necessary to play through the amount of the received bonuses in the “Casino”, “Live-games” and “Virtual Sports” sections, within 72 hours after the activation of the bonus account. The amount of transfer to the real balance is calculated by the formula: bonus value*payout coefficient. If the payout coefficient is not discussed in the rules of the promotion, then it takes the value Example of calculation using the payout coefficient: The client received a bonus of 100EUR with payout 3, wager x10. He used his bonus balance for casino games and won a large amount using bonus funds, his balance became 500EUR, the client fulfills the wager conditions and money is transferred to the real balance according to the formula: maximum transfer amount = 100*3=300EUR. 300EUR are transferred to the client’s real account, and the balance of the bonus is expired. The size of the wager depends on the user level in the casino loyalty program or in other promotions in which bonus points are awarded. Please note that not in all games the bet amount is fully taken into account when wagering the bonus. For example, in the sections “Live-Games” and “Virtual Sports” 10% of the bet are taken into account. The list of available games may vary on the site and in the mobile version, and may also be changed at any time. If a player has funds on both the Real and the Bonus balance, then all bets are made first of all from the funds on the Real balance. Real funds are used for bets until the Real balance is 0. The funds from the Bonus balance will be used for bets only if the real balance is 0. Please check the list of Games that are available for Bonus balance game in Terms&Conditions, section Promotions and Bonuses. The launch of the game on Bonus funds is limited to the list of allowed providers, in other providers the game on the Bonus balance is available, even if the other conditions for using the Casino Bonus balance are met. In the following providers, the client is allowed to use Bonus balance to launch the game. Casino: Amatic, Endorphina, Gameart, Igrosoft, Playson, Booongo, Spinmatic, Quckspin, ELK, ReelNRG, All 41 Studios, Switch Studios, Pulse 8 studios, Imagina, Crazy tooth studio, Foxium, JFTW, No limit City, YggDrasil, Platipus, Blueprint, Thunderkick, Habanero, Fantasma, RedRake, Spinomenal, Ainsworth, Truelab, CT GAMING, Betsolutions; Live Casino: Vivogaming, XProgaming; Virtuals (V-sport): no providers available for the game on Bonus balance;Live Games: no providers available for the game on Bonus balance.9.In the process of fulfilling the conditions for wagering, a player can withdraw an amount from 0 to the total amount of wagered deposits if at least twice the bonus value remains on the game balance.A successful withdrawal is considered the transition of the withdrawal request to the status “Completed”. Withdrawal of funds in violation of the terms of this clause of the rules will be regarded as the player’s refusal from the bonus, in this case the bonus balance will be canceled. This rule is in effect from the moment the bonus account is created until the bonus amount appears on the gaming account.After the wagering conditions are fulfilled, only the amount that is less or equal to the original amount in the bonus account can be transferred from the bonus account to the real account, unless it is otherwise specified in the rules of the promotion.
BONUS ACCOUNTS
Wagering requirements – means the total amount of bets you must stake before the Bonus and any accrued winnings are transferred into your Cash Balance and can be withdrawn. Wagering coefficient – means the coefficient that calculated as the following: amount of bets to be placed/amount of bonus nominated. Games`s contribution – means the percentage of bets inside the Game that contribute to wagering requirements. Example You have received a bonus of €100 with wagering coefficient – x30.To transfer the Bonus balance into Cash balance, you need to place €3000 in bets (100*30). €3 000 is your Wagering Requirement. If you choose the game with 100% contribution, then the calculation of Wagering Requirement is the following: (€100*30)*100%= €3 000. If you choose the game with 10% contribution, then calculation of Wagering Requirement is the following: (€100*30)*10%= €30 000 On valorbetcasino.com the following games` contribution applies: Casino Slots (except Video poker) – 100% Poker, Video poker, Roulette, Baccarat, Blackjack, Table games, Lotteries, Scratch cards, Bingo, Keno – 0% Live Casino All categories – 0% Live-games / TV-games All categories – 10% Virtual Sport All categories – 10% Aviator – 0%
GAME’S WAGERING CONTRIBUTION
1. The betting company accepts bets based on of the event list line with certain winning odds. 2. Reception of repeated bets on one outcome or a combination of outcomes from one player can be limited by the decision of the betting company. 3. A bet is considered to be accepted after its’ registration on the server and its’ online confirmation. Registered bets are not subject to cancellation or correction.4. Bets are accepted only in the amount which does not exceed the client’s account current balance. After registering a bet, its amount is debited from the account. After calculating the rates, the winning amount is entered into the client’s account.5. Bets are accepted before the event beginning; The event date, beginning time and comments related with them, indicated in the line, are indicative. If, for any reason, the bet is made after the actual beginning of the event, the bet is considered invalid. The exception is only bets for live events, i.e. bets during the match. Such bets are considered valid until the end of the event.6. LINE and LIVE bets are not able to be edited or deleted, except the special cases described in the Rules for Sports. Minimum and maximum bid 1. The minimum bet on any event is equal to USD – 0,2 / EUR – 0,2/ RUB – 10/ TRY –1/ KZT – 100 / UAH – 5. 2. The maximum bet is fixed by the betting company for each event separately. The maximum rate depends on the sport and event. If the express (system) includes several events with different restrictions on the maximum rate, the size of the maximum rate is set equal to the minimum value. 3. The maximum win per one bet is 2,000,000 rubles (equivalent in currencies). 4. The betting company has the right to limit the maximum rate, odds for separate events, as well as limit or increase the maximum rate, the odds to a separate client without any notice or explanation.Cancellation policy. 1. In case if the bet is subject to cancellation, then a refund is made in a single rate. In accumulators and systems, when canceling the bet for one or several events, the calculation of the winnings for these events is not performed. 2. In cases of incorrectly calculated rates (for example, due to wrongly entered results), such bets are recalculated. In this case, the rates made between the wrong calculation and recalculation are considered valid. In case if after recalculation the player’s balance turned out to be negative, he cannot make bets until he deposits his account. 3. The bet shall be canceled if the client has been deliberately misinforming the staff (employees of the betting company), providing them with false information and requirements regarding accepting bets, paying winnings, the event result and other information or requirements of this type. The above cases also apply to minors under the age of 18, as well as their parents. 4. A bet is canceled if the bet is made on a known outcome (an event has occurred, but the result has not been updated in the system).
RULES FOR BETS ACCEPTING
The betting company offers the following types of bets: 1. Single bet Single – this is a bet on a separate event outcome. Winning a single bet is equal to the multiplication of the bet amount to the odd established for this outcome. 2. Accumulators Accumulator – this is a bet on several independent events outcomes . The accumulator win is equal to the multiplication of the bet amount by the coefficients of all outcomes included in the accumulator. Losing one of the accumulators outcomes means losing the whole accumulator. 3. System System – this is a bet on a full certain-size accumulators combination from a pre selected number of events. The maximum number of options in the system is 924. The maximum number of events in the system is 12. Bets accepting during the match (live bets) 1. Live bets are accepted on the main and additional outcomes. It’s possible to make single live-bets and combine them into one accumulator. 2. A bet is considered to be accepted after its registration on the server and then an online confirmation shall be issued. The accepted bet is not subject to change. In case of occurrence of the circumstances specified in the section Match results, the date and the time of it’s beginning, the procedure for resolving controversial issues 3. Under certain circumstances specified in the “Rules for Sports” section, it is possible to calculate a live bet with a coefficient of. 4. The betting company is not responsible for inaccuracies in the current results of the matches, for which live-bets are accepted. Customers must also use other independent sources of information. 5. Live bets can not be edited or deleted.
TYPES OF BETS
1 It’s allowed to include only one of the dependent outcomes in an accumulator bet. In case two and more dependent events are included in one accumulator or system bet, all events with the least odds are excluded from this accumulator or system bet. 2 “Team will score a penalty Yes/No” bets are considered to be lost if there were no penalty kicks in regular time. 3 “Next goal”, “How The Goal Will Be Scored” bets are considered to be lost if the goal the number of which was indicated in the bet slip was not scored.
RESTRICTIONS FOR SOME EVENT OUTCOMES INCLUSION
1. It’s possible to deposit and withdraw funds from your account in different ways. All methods of depositing and withdrawing funds are presented on the “Top Up” page.
• To transfer money between payment systems;
• To deposit funds and withdraw funds without placing bets.
In these cases, the money will be returned back to your account.
Funds withdrawal is possible only for the requisites of which the deposit has been carried out. When depositing in various ways, the withdrawal amount must be proportional to the deposit amount.
ValorCasino has the right to refuse to withdraw the payment on payment systems by offering bank transfer payment instead of this.
ATTENTION! The administration does not recommend to deposit the account from someone else’s electronic wallets. The administration has the right to return the funds to the wallet owner accounts without any prior notice.
In special cases, for some gaming accounts of customers the compensation of payment systems commissions for depositing and withdrawing funds, that is usually paid by the ValorCasino betting company, might be canceled.
7. 1-Click instant depositing service terms and conditions
• You agree to pay for all services and/or goods or other additional services ordered by You on the Website, as well as all additional costs (if necessary), including, but not limited to, all kinds of taxes, duties, etc. You are fully responsible for the timely payment of all payments. The payment services provider only guarantees the making of the payment in the amount indicated by the Website and is not responsible for the payment by the Website user of the aforementioned additional amounts. After clicking the button “Deposit with 1 click”, you agree with the fact that the payment has been processed and it has been irrevocably executed. By clicking the “Deposit with 1 click” button, you agree that you will not be able to refund the payment or request its refund. By placing an order on the Website, you confirm and indicate that you do not violate the laws of the country of placing the order and making the payment. Additionally, by accepting the conditions of these Rules (and/or the Terms and Conditions), you, as the owner of the payment card, confirm that you have te right to use the goods and/or services offered on the Website.
• If you use the services of the Website that offer such specific services as a gaming service, you provide legally binding confirmation that you have reached or have already exceeded the legal age, which is legally permitted in your jurisdiction in order to use the services provided by the Website.
2. All fund withdrawal requests are processed 24/7. Withdrawals can take up to 72 hours. Refunds can take up to 72 hours.
• Starting to use the services of the Website, you take legal responsibility for compliance with the laws of any country where this service is used, and confirm that the payment service provider does not take any responsibility for any illegal or unauthorized violations. By agreeing to use the services of the Website, you understand and accept that the processing of any of your payments is carried out by the payment service provider, and there is no legal right to return services and/or goods that have already been purchased or there are no other payment cancellation options. If you want to refuse to use the service for the next purchase of the service and/or goods, you can turn down the service using the Personal Account on the Website
• The payment service provider is not responsible for the refusal/inability to process data associated with your payment card, or for the refusal associated with not receiving the permission from the issuing bank to make a payment using your payment card. The payment service provider is not responsible for the quality, volume, price of any service and/or goods offered to You or purchased by You on the Website using your payment card. Paying for any services and/or products of the Website, you are first of all obliged to comply with the rules for using the Website. Please note that only you, as the owner of the payment card, are responsible for the timely payment of any service and/or goods ordered by you through the Website and for all additional costs/commissions related to this payment. The payment service provider is only a payment executor in the amount indicated by the Website and is not responsible for any pricing, total prices and/or total amounts.
• In the event of a situation related to your disagreement with the above conditions and/or other reasons, we ask you to timely refuse to make the payment and, if necessary, contact the administrator/support of the Website directly.
3. Making deposit you confirm that you are entitled to use the Services, and Website services, offered via the current Website. In case you use The Services through the Website, offering specific services, for example, betting services, you make legally binding declaration that you are at or past the legal age to be considered an adult as per requirements of country or your residence in order to use current services, provided by the Website. By starting the use of Services, you take own legal responsibility that you do not violate laws of any country where the service is being used, and payment service provider is not responsible for any such violation.
4. If you want to request refund you should contact the support team. We can make refund only to account you have used to refill your account.Identification procedure may be required. In this case you can be asked to provide Passport or ID card copy. Also if you have made deposit using a bank card you has to provide photo of card (both sides). The first six digits and the last four digits of the card number, cardholder name should be visible, the CVV2 code must be painted out.
We reserve the right to charge a fee amounting to our own costs for withdrawal of funds that have not been used to make bets or play games.
5. The ValorCasino security service reserve the right to:
• block the funds withdrawal with any of the available methods, in case if the bets amount is less than the amount of deposits from the moment of registration. Also bets with the coefficient of 1.3 or higher are taken into account.
• refuse to withdraw funds if the betting account is not used for gaming purposes; It is necessary to verify your gaming account before withdrawing funds. You need to fill the profile correctly for verification, provide copies and photographs of identity documents (including the passport), as well as answer the Support Service questions .
6. The ValorCasino security service does not recommend:
List of banned jurisdictions: North Korea, Myanmar, Iran